faq

faq

Thermal Imaging Monocular


Q1:What is the visual range or detection range of the scopes or spotters? How far I can see?

A1Hello, the observation distance varies according to the product models,. For details, please see the parameter table on the product introduction page here.

 

Q2:Can I see the birds in the trees with the scopes?

A2Yes, the thermal monocular's target highlighting mode (one of the color palettes) is better for bird observing.

 

Q3:Can it be used in bad weather, such as sand, cloud, rain and snow?

A3: Hello, thermal imaging devices work through the detection to the temperature difference mapping of objects and create thermal imaging on the screen. They are still available in most of adverse weather conditions. But it depends on eventually how bad the weather or surrounding is. 

 

Q4:How many times can I enlarge or zoom the picture?

A4Hello, the magnification of the objective lens is shown in the product parameter table, and the digital magnification is 4 times of the above magnification.

 

Q5:The thermal scopes have flashlight and laser capabilities?

A5:Hello, the Eye/Eye II/Cabin series have flashlight and laser function, but according to the certain laws of various countries, some national versions have the laser function removed. Please consult the distributor or reseller for the information.

You can send your dealer or distributor request information here.

 

Q6: Will the scope break after unintentional falling?

A6Hello, our products are designed to prevent falling when manufacturing. However, it is recommended that you do great protection in the use of the neck strap and other anti-fall measures.

 

Q7:Can the scopes lasers harm the human body?

A7: Hello, the laser produced by the scopes is safe for the human eye and cause no effect on human skin and so on. However, it is still recommended that do not point directly the laser at the human body, especially the human eye.

 

Q8:My scope or monocular does not have sufficient battery at outdoor, what should I do?

A8:Hello, all InfiRay Outdoor thermal monoculars or scopes support a battery life of at least up to 4 hours, for some models they supports up to 10 hours of working time. Besides of that, you can bring more exchangeable power bank or spare battery with yourself.

 

Q9: I can't turn on WIFI. What should I do?

A9: Hello, the power saving mode may be turned on. WIFI cannot be turned on in power saving mode. Please turn off the power saving mode before enabling the WIFI.

 

Q10: How can I turn on the laser function in Finder/Eye I/Eye II/Cabin series products?

A10: Hello, please follow these steps to unlock the laser function in your devices, please note that some varies version of the monoculars may not have laser function (reasons can be answered to the Q5 and A5).

For Finder series:

Hold down Up + Menu + Down buttons simultaneously for 10 seconds.

For Eye I series:

Hold down Palette + E-zoom + Brightness/Camera buttons simultaneously for 10 seconds.

For Eye II series:

Hold down Palette + E-zoom + Camera buttons simultaneously for 10 seconds.

For Cabin series:

Hold down Up + Menu + Down buttons simultaneously for 10 seconds.

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